The secluded Chanalai Flora Resort has been described as a garden paradise. The resort hotel is located on a hillside overlooking the beautiful Andaman Sea. All areas of the hotel, both public and private, are designated non-smoking areas for the health and safety of the guests. The hotel and all its rooms have air-conditioning for guest comfort. There is also an elevator to make leaving and coming back to the hotel each day more convenient. For security, the hotel provides safe-deposit boxes for the safekeeping of guests' valuables.

The hotel is beautifully decorated in a traditional Thai design style. The hotel offers three swimming pools, a sauna, a Jacuzzi, as well as a spa and wellness centre for guests to use for their daily exercise routines. Guests can choose to walk down to the beach and use the windsurfing equipment under the supervision of trained, professional windsurfing instructors.

Free parking is available on-site, although guests will need to make a reservation for a parking space in advance. Serene Resort also offers shuttle service to and from the airport for all guests.